Terms and Conditions

This agreement applies as between you, the User of this Website and Plumbsave Ltd, the owner(s) of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance.

Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;

“Carrier” means any third party responsible for transporting purchased Products from our premises to customers;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“Products” means any products that Plumbsave Ltd advertises and / or makes available for sale through this Website; “Service” means collectively any online facilities, tools, services or information that Plumbsave Ltd makes available through the Website either now or in the future;

“Payment Information” means any details required for the purchase of Products from this website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes; “Purchase Information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;

“Premises” Means our place(s) of business located at Unit 1B, 32 Clemens Street, Leamington Spa, Warwickshire, CV31 2DN;

“System” means any online communications infrastructure that Plumbsave Ltd makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live Chat facilities and email links;

“User” / “Users” means any third party that accesses the Website and is Not employed by Plumbsave Ltd and acting In the course of their employment; and

“Website” means the website that you are currently using (plumbsave.com ) and any sub-domains of this site (e.g. subdomain.www.plumbsave.co.uk ) unless expressly excluded by their own terms and conditions.

2. Age Restrictions

2.1 Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

3. Business Customers

3.1 These Terms and Conditions also apply to customers buying Product in the course of business.

4. International Customers

4.1 If Products are being ordered from outside Plumbsave Ltd country of residence, import duties and taxes may be incurred once your Products reach their destination. Plumbsave Ltd is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Products, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Products are being imported. Please be aware that Products may be inspected on arrival at port for customs purposes and Plumbsave Ltd cannot guarantee that the packaging of your Products will be free of signs of tampering.

5. Intellectual Property

5.1 Subject to the exceptions in Clause 6 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Plumbsave Ltd, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

5.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Plumbsave Ltd.

6. Third Party Intellectual Property

6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

6.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

7. Fair Use of Intellectual Property

7.1 Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

8. Links to Other Websites

8.1 This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Plumbsave Ltd or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

9. Links to this Website

9.1 Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.plumbsave.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Plumbsave Ltd to find out more please contact us by email at [email protected].

10. Use of Communications Facilities

10.1 When using the enquiry form or any other System on the Website you should

do so in accordance with the following rules:

    10.1.1 You must not use obscene or vulgar language;

    10.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

    10.1.3 You must not submit Content that is intended to promote or incite violence;

    10.1.4 It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;

    10.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;

    10.1.6 You must not impersonate other people, particularly employees and representatives of Plumbsave Ltd or our affiliates; and

    10.1.7 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.

10.2 You acknowledge that Plumbsave Ltd reserves the right to monitor any and all communications made to us or using our System.

10.3 You acknowledge that Plumbsave Ltd may retain copies of any and all communications made to us or using our System.

10.4 You acknowledge that any information you send to us through our System or post on the enquiry form may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.

11. Accounts

11.1 In order to purchase Products on this Website and to use the enquiry form facilities you are required to create an Account which will contain certain personal details and Payment  Information which may vary based upon your use of the Website as we may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:

    11.1.1 all information you submit is accurate and truthful;

    11.1.2 you have permission to submit Payment Information where permission may be required; and

    11.1.3 You will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.

11.2 It is recommended that you do not share your Account details, particularly your username and password. Plumbsave Ltd accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

11.3 If you have reason to believe that your Account details have been obtained by another without consent, you should contact Plumbsave Ltd immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, Plumbsave Ltd accepts no liability or responsibility and you should make contact with the Carrier detailed in the Purchase Information.

11.4 When choosing your username you are required to adhere to the terms set out above in Clause 10. Any failure to do so could result in the suspension and/or deletion of your Account.

12. Termination and Cancellation

12.1 Either Plumbsave Ltd or you may terminate your Account. If Plumbsave Ltd terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

12.2 If Plumbsave Ltd terminates your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.

12.3 Plumbsave Ltd reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.

12.4 If purchases are cancelled for any reason prior to dispatch you will be refunded any monies paid in relation to those purchases.

12.5 If you terminate your Account any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases.

13. Products, Pricing and Availability

13.1 Whilst every effort has been made to ensure that all graphical representations and descriptions of Products available from Plumbsave Ltd correspond to the actual Products, Plumbsave Ltd is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Products, not different Products altogether.

13.2 Where appropriate, you may be required to select the required [size] [model] [colour] [number] [other features] of the Products that you are purchasing.

13.3 Plumbsave Ltd does not represent or warrant that such Products will be available. Stock indications are provided on the Website however these may not take into account sales that have taken place during your visit to the website.

13.4 Our Website contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our Website may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

13.5 In the event that prices are changed during the period between an order being placed for Products and Plumbsave Ltd processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price.

13.6 All prices on the Website do not include VAT unless you have selected the include on the VAT tab. Plumbsave Ltd VAT number is 777 1268 00.

14. Ordering From Us

14.1 When making an order through our Website, the webpages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each webpage of the order process.

14.2 You are deemed to place an order with us by ordering any of the Products which we sell by following the steps on our webpages and entering your payment details. We will then send you an email acknowledging that we have received your order, which details the Products you have ordered. However, please note that this does not mean that your order has been accepted by us. Our acceptance of your order will take place as described in clause 14.3 below.

14.3 Our acceptance of an order takes place when we send you an email confirming that the Products have been dispatched (Completed Confirmation). The Contract between us will only be formed when we send you the Completed Confirmation, even if your payment has been processed at an earlier stage, unless we have notified you that we do not accept your order or you have cancelled your order. However, in limited circumstances we may be unable to provide you with a Completed Confirmation. If we do not send you a Completed Confirmation, our acceptance of an order will take place when the Products are sent to you.

14.4 If we are unable to accept your order, for example because a Product is out of stock or no longer available or we cannot meet your requested delivery date or there was an error in price on our Website (as referred to in clause 13.4), we will inform you of this by telephone/email as soon as is reasonably practicable and we will not continue to process your order. If you have already paid for your order, we will refund you the full amount including any delivery costs charged as soon as is reasonably possible.  For the avoidance of doubt, if there are two or more Products in your order and one or more of those Products is delivered, we will not refund the delivery charge. We will only refund the delivery charge if we are unable to accept your order as a whole and no Products are delivered to you at all.

14.5  If a Product that you have ordered is not available either at the point of ordering or in relation to orders placed and not yet delivered, we will contact you as soon as is reasonably possible to discuss sending you an alternative Product of a similar specification and quality. A suitable substitute Product will be selected based on several factors, including (but not limited to): style; price; material and availability – with a view to matching the original product as closely as possible. We reserve the right to substitute Products of a similar specification and quality. We will contact you directly to discuss suitability of any substitute Product before despatching to you and, if you wish, you may cancel your order. You may cancel either in respect of all the Products affected by these changes or just the Products you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.

14.6 We may refuse to accept an order:

    a) where Products are not available;

    b) where we cannot obtain authorisation for your payment;

    c) if there has been a pricing or product description error;

    d) if we cannot meet your requested delivery date; or

    e) if you do not meet any eligibility criteria set out in these Terms.

 15. Cooling off period and right of return/refund

 Cooling off period

15.1 You have the right to cancel a Contract during the period set out below in clause 15.2. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Further advice about your legal right to cancel the Contract is available from your local Citizens’ Advice Bureau or Trading Standards office.

15.2 Your right to cancel a Contract starts from the date the Contract between us is formed (see clause 14.2). You will have a limited period of time to cancel your Contract depending on what you have ordered and how it is delivered. Please see the table below for further information:

• Your Contract is for a single Product (which is not delivered in instalments on separate days). The end date is the end of 14 days after the day on which you receive the Product. Example: if we provide you with a Completed Confirmation on 1st January and you receive the Product on 10th January; you may cancel at any time between 1st January and the end of the day on 24th January.
•  Your Contract is for either of the following: 1. one Product which is delivered in instalments on separate days; or 2. multiple Products which are delivered on separate days. The end date is 14 days after the day on which you receive the last instalment of the Product or the last of the separate Products ordered. Example: if we provide you with a Completed Confirmation on 1st January and you receive the first instalment of your Product or the first of your separate Products on 10th January and the last instalment or last separate Product on 15th January you may cancel in respect of all instalments and any or all of the separate Products at any time between 1st January and the end of the day on 29th January.
• Your Contract is for the regular delivery of a Product over a set period. The end date is 14 days after the day on which you receive the first delivery of the Products. Example: if we provide you with a Completed Confirmation on 1st January in respect of Products to be delivered at regular intervals over a year and you receive the first delivery of your Product on 10th January, you may cancel at any time between 1st January and the end of the day on 24th January. 24th January is the last day of the cancellation period in respect of all Products to arrive during the year.

 15.3  If you would like to cancel a Contract, you must let us know you have decided to cancel by:

    a) contact our Customer Services Department by telephone on 01926 430699 between the hours of 7:00am – 6:00pm on Monday to Friday.

    b) email us at [email protected].

15.4 If you cancel your Contract within the cancellation periods set out in clause 15.2 above, we will:

    a) refund you the price you paid for the Products (excluding any applicable delivery charges). We are permitted by law to reduce your refund to reflect any reduction in the value of the Products caused by your use of the Products.

    b) refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer. For the avoidance of doubt, if there is more than one Product in your order and you only cancel part of that order we will not refund the delivery charge. We will only refund the delivery charge if you cancel your order as a whole and no Products are delivered to you at all or if you return all Products to us in accordance with clauses 15.10 – 15.17; and

    c) make any refunds due to you as soon as possible and in any event within the time periods indicated below:

        i) if you have received the Product and we have not offered to collect it from you: 14 days after the day on which we receive the Product back from you or, if earlier, 14 days after the day on which you provide us with evidence that you have sent the Product back to us. For information about how to return a Product to us see clauses 7.10-7.17 below; or

        ii) if you have not received the Product or you have received it and we have offered to collect it from you: 14 days after you inform us of your decision to cancel the Contract.

15.5 If a Product has already been delivered to you before you decide to cancel your Contract (which must be done in accordance with clauses 7.1–7.4 above), then you must return it to us or make it available for collection by us (in which case you will be charged the cost of recovering the Product) without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. If you do not return the Products or make them available for collection within 30 days of cancellation, you will be deemed to have accepted the Products, and will be charged for your order at the price set out on the Website when you initially ordered the Products.

Our right to cancel

15.6 We reserve the right to cancel any order at any time for the reasons set out in clause 14.5. If we do so we will issue you a full refund.

Returns and Exchange

15.7 Please inspect all Products and notify us using one of the methods in clause 15.3 as soon as possible and in any event within 30 days of delivery if:

    a) the Products delivered to you are not as described;

    b) the quantity of Products delivered to you is different to the quantity ordered; and/or

    c) the Products are damaged when delivered to you.

If returning an item and/or arranging a collection of an item that is to be returned, it is the responsibility of the customer (you) to ensure the correct items are collected by the driver. We (Plumbsave Ltd) will accept no responsibility for any incorrect items being collected/returned.

15.8 Except if the Product is faulty or not as described, all Products must be returned to us in their original packaging. If they are not returned in their original packaging, we may reduce the amount refunded to you to reflect this.

15.9 Unless the Product is faulty or not as described (please see clause 15.7), you will be responsible for the cost of returning the Products to us.

15.10 In the event that you are returning Products that were damaged when delivered to you, we will arrange for a carrier to collect the Products from you and return them to us. In all other circumstances you shall be responsible for returning the Products to us (as described in clause 15.8).

15.11 If collection of an item is required, we will charge you the cost of collection. The cost of collection is calculated based on the product [size and weight] and the collection location. Currently, the maximum cost is £1,000 for collection of 20 radiators from the Outer Hebrides. For other products and locations, this may well be lower. You will be notified of the cost at the time of cancellation.

15.12 Subject to you contacting us in accordance with clauses 15.3 and 15.7 above, we will contact you by telephone/email to advise whether you have satisfied our cancellation terms and are eligible for a refund and, if necessary, provide further information detailing how to proceed with your return.

15.13 You can return Products to the following address:

FAO Online Sales

Plumbsave Ltd

Unit 1b

32 Clemens Street

Leamington Spa

Warwickshire

CV31 2DN

15.14 If you have returned the Product to us in accordance with this clause because it is faulty or does not match its description, we will refund the price of the Product in full, together with any applicable delivery charges, and any reasonable costs you have incurred in returning the Product to us. Please be aware you may be required to produce a photo of the damage and/or problem with a Product before we will refund any delivery charges and you may also be required to produce a photo if you receive a damaged item and require a refund/replacement or free collection.

15.15 We will refund you by the same method of payment that you used to place your order.

15.16 Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 15 or anything else in these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

15.17 You are responsible for all Products returned to us (unless we have collected them from you) until the Products are delivered to the above address and we will not be responsible for the cost of the Products should they not be delivered to us. Therefore, we recommend that you return all Products using a delivery service which allows the Products to be tracked and/or a signature acknowledging receipt of the Products is to be obtained upon delivery. We also recommend that you take out a sufficient level of carrier insurance to cover the cost of the Products being returned should they be lost or damaged by the carrier.

16. Delivery

16.1 We will deliver orders within a maximum of 30 days after the date of the Completed Confirmation (the date on which we e-mail you to confirm our acceptance of your order). Occasionally our delivery to you may be affected by an Event Outside Our Control.

16.2 We will deliver the Products ordered by you to the address which you give for delivery when you make your order. You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the Products directly to a friend, a relative, or to your place of work. PLEASE NOTE: Large or heavy products such as baths, large shower screens, vanity units and radiators may be delivered on pallets. PALLET DELIVERIES ARE KERB-SIDE ONLY to an accessible location on firm ground that is nearest to the delivery address on your order. Please ensure that you can safely relocate any heavy or over-sized Products to your property. If you are concerned about kerb-side delivery or know of any access restrictions in place which might prevent delivery, then please contact our Customer Services Department by telephone or email.

16.3 If you order Products which are available for delivery on different dates, we will hold all Products until all Products in your order can be delivered together. You may however choose to have all Products delivered as and when they are available but you will be charged for each delivery.

16.4 If any of the details you have given us in your delivery address are incorrect, we accept no liability for any items which have not been received.

16.5 If no one is available at the delivery address given to accept and sign for the delivery, the Products will either: be stored at the delivery carrier’s depot nearest to your address until they can be re-delivered or you are able to collect them; delivered to a neighbour; delivered to a safe-place specified by you; or delivered to a collection point specified by the carrier from where you may collect the Products. In such events you will be contacted by either us our one of our carriers with details of where to pick up the Products from or how to rearrange delivery. Please be aware that if you fail to rearrange delivery or pick up the Products and they are returned to us you may be subject to a charge. Should you then want the Products re-delivering, you will have to pay a re-delivery charge. Our Customer Services Department will contact you to inform you of any specific redelivery charges that may be payable.

16.6 Delivery of an order shall be completed when we deliver the Products to the delivery address provided in the order process or to any other location nominated by you, or once it has been collected from a carrier depot or collection point. The risk and responsibility of the Products will sit with you from that time and we will not be responsible for their loss or destruction.

16.7 You own the Products once we have received payment in full (including all applicable delivery charges) and the delivery of the Products is completed in accordance with clause 16.6.

16.8 If Products are not delivered within 30 days of the order being received as set out in clause 16.1 above (unless such delivery is delayed by an Event Outside Our Control), then you may cancel your order straight away if any of the following apply:

    a) we have refused to deliver the Products;

    b) delivery within the delivery period was essential (taking into account all the relevant circumstances); or

    c) you told us before we accepted your order that delivery within the delivery period was essential.

16.9 If you do not wish to cancel your order straight away, or do not have the right to do so under clause 15, you can contact us to give us a new reasonable deadline for delivery. If we fail to meet this new deadline, which must be reasonable, you may cancel your order.

16.10 If you wish to cancel your order for late delivery under clause 8.8 or clause 8.9 above, you may cancel the order for some or all of the Products, unless splitting the Products would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us or allow us to collect them (the cost of which we will pay). After you cancel your order we will refund any sums you have paid to us for the cancelled Products and their delivery.

16.11 Our normal working hours in the Customer Services Department are Monday to Friday 7.00am-6:00pm. We dispatch orders from 7:00am-2:30pm Monday to Friday. All delivery and dispatch timescales quoted on the Website do not include weekends or public holidays.

17. Privacy

17.1 Use of the Website is also governed by our Privacy Policy www.plumbsave.com/privacy-policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.

18. Disclaimers

18.1 No part of this Website is intended to constitute advice, and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

18.2 No part of this Website is intended to constitute a contractual offer capable of acceptance.

18.3 Whilst Plumbsave Ltd uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.

19. Changes to the Service and these Terms and Conditions

19.1 Plumbssave Ltd reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If Plumbsave Ltd is required to make any changes to Terms and Conditions relating to sale of Products by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

20. Availability of the Website

20.1 The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

20.2 Plumbsave Ltd accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

21. Limitation of Liability

21.1 To the maximum extent permitted by law, Plumbsave Ltd accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and it’s Content at their own risk.

21.2 Nothing in these Terms and Conditions excludes or restricts Plumbsave Ltd liability for death or personal injury resulting from any negligence or fraud on the part of Plumbsave Ltd.

21.3 Nothing in these Terms and Conditions excludes or restricts Plumbsave Ltd liability for any direct or indirect loss or damage arising out of the incorrect delivery of Products or out of reliance on incorrect information included on the Website.

21.4 Whilst every effort has been made to ensure that these Terms and Conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

22. No Waiver

22.1 In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

23. Previous Terms and Conditions

23.1 In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

24. Third Party Rights

24.1 Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Plumbsave Ltd.

25. Communications

25.1 All notices / communications shall be given to us either by post to our Premises (see address above) or by email to [email protected] Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

25.2 Plumbsave Ltd may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from us.

26. Law and Jurisdiction

26.1 These Terms and Conditions and the relationship between you and Plumbsave Ltd shall be governed by and construed in accordance with the Law of England and Wales and Plumbsave Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.